Solvice's OnRoute API includes load-balancing objectives that distribute jobs equitably across technicians, vehicles, and service territories. This prevents situations where some technicians are overwhelmed while others remain underutilized.
The optimization engine can balance workloads based on multiple criteria:
Territory Planning functionality allows you to group jobs geographically within defined zones—such as postal codes, districts, or service areas—while maintaining balanced assignments. This reduces travel time, improves local area familiarity, and ensures fair work distribution. The result is higher productivity, better SLA compliance, and improved team morale through equitable scheduling.