Effectively manage your workforce and future labor costs. Determine whether you have the right mix and number of employees with the necessary skills and competencies to provide high-quality service and support.
Close the gap between your future demand and the resources you have available to respond to change. Make strategic decisions about whether to hire, redeploy, or retrain employees based on data.
Run multiple simulations to evaluate the impact of future activities or events on your workforce, such as the opening of a new location or the launch of a new product.
To determine what your ideal workforce looks like, the recommendations take into account your staffing budget, location capacities, efficiency goals, and other resource constraints.
OnShift assists you in ensuring that you have the right amount of staff on hand at all times. Based on your current staffing, turnover, and predicted demand, we recommend realistic staffing levels for each time period. With OnShift's recommendations, you'll be able to see what your future labor costs will be. OnShift considers a huge number of factors when calculating the optimal staffing ratio, including everything from the cost of hiring or retraining of employees to the efficiency rate of each type of employee.
For example, if there is a seasonal spike in service demand, OnShift will suggest which employees to hire or retrain and when. We'll put together an optimal mix of staffing resources to cut costs while maintaining service levels.