Cookie Policy

Who we are

In this Cookie Policy, we”, “us” or “our” means Solvice nv, with its registered office at Prins Boudewijnlaan 41, 2650 Edegem and with company number BE 0552.540.605. We act as controller for the personal data we gather through your use of our website (https://solvice.io).

Since our Website makes use of “cookies”, we would like to inform you about the different types of cookies we use and which cookies our service providers use and how you can manage and block cookies.

If you have any questions, concerns or complaints regarding this Privacy Policy or our processing of your personal data or you wish to submit a request to exercise your rights as set out in article 4, you can contact us:

1. Via-mail: privacy@solvice.io), to the attention of our Data Protection Officer;

2. By post: to Solvice nv, Prins Boudewijnlaan 41, 2650 Edegem.

This Privacy Policy was revised last on February 5, 2021.

Cookies

What are cookies?

Cookies are small pieces of data that a website asks your browser to store on your computer, laptop or mobile device when you visit a website or certain pages of that specific website. The cookie allows that website to “remember” your actions or preferences over time and to apply them during subsequent visits, for example your preferred language.

Cookies usually contain the name of the website where the cookie has come from, how long the cookie will remain on your device (its expiry date), and a value which is usually a randomly generated unique number.

A distinction is made between strictly necessary cookies and other cookies.

The strictly necessary cookies are necessary for the proper functioning of the Website, for example for the security of our Website and its accessibility. By virtue of the applicable legislation, we are not required to ask your consent to use such cookies.

A further distinction on the basis of the category can be made according to the specific purpose of the cookie. For each of these categories (unless they are strictly necessary), we will ask your consent.  

Cookies can be divided into the following categories:

  1. Permanent cookies and session cookies: The task of a permanent cookie is to recognize the web browser with a view to repeat visits to the Website, while the task of a session cookie is to recognize the web browser during the visit to the Website. Permanent cookies will remain stored on your computer or mobile device. Session cookies will be deleted at the end of every session.
  2. First party cookies and third party cookies: first party cookies are set by the Website itself. Third party cookies are set by other websites than our Website. This happens when our Website incorporates elements from other websites, such as social media plug-ins or advertisements that are put on our Website.
  3. Performance cookies and functional cookies: performance cookies monitor how the visitor uses the Website. This enables the website administrator to adjust and optimize the content and ease of use of the Website (for example: how many people have visited the different pages on the Website and which language is the most popular amongst our visitors). Functional cookies are cookies that remember your preferences when you use the Website, such as your chosen language, and will make the Website more user-friendly and enhancing your user experience.

Cookies will not always contain personal data but may contain information that may lead to your identification, in which case such cookie shall be treated as personal data. To the extent a cookie can be considered as personal data, our Privacy Policy will apply. More information about privacy, data protection and your rights can be found in the Privacy Policy (www.solvice.io/cookies).

Which cookies do we use?

Strictly necessary cookies: These are required for the operation of our Website. They include for example cookies that enable you to log in. No consent for these cookies is required.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Functional Cookies

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

Cookie List

Name: _lfa

Description: This cookie name is associated with Leadfeader.The cookie is set for the website domain only, Leadfeeder does not use 3rd party cookies

Lifespan: PERSISTENT

Category: Targeting Cookies

Name: _hjTLDTest

Description: When the Hotjar script executes we try to determine the most generic cookie path we should use, instead of the page hostname. This is done so that cookies can be shared across subdomains (where applicable). To determine this, we try to store the _hjTLDTest cookie for different URL substring alternatives until it fails. After this check, the cookie is removed.

Lifespan: SESSION

Category: Performance Cookies

Name: _hjFirstSeen

Description: Identifies a new user's first session on a website, indicating whether or not Hotjar's seeing this user for the first time.

Lifespan: PERSISTENT

Category: Performance Cookies

Name: _gid

Description: This cookie name is associated with Google Universal Analytics. This appears to be a new cookie and as of Spring 2017 no information is available from Google.  It appears to store and update a unique value for each page visited.

Lifespan: PERSISTENT

Category: Performance Cookies

Name: _li_ses.ec29

Description: This cookie is associated with LeadInfo. It is a first-party cookie to determine which pages were accessed during a session.

Lifespan: PERSISTENT

Category: Targeting Cookies

Name: bscookie

Description: This domain is owned by LinkedIn, the business networking platform. It typically acts as a third party host where website owners have placed one of its content sharing buttons in their pages, although its content and services can be embedded in other ways. Although such buttons add functionality to the website they are on, cookies are set regardless of whether or not the visitor has an active Linkedin profile, or agreed to their terms and conditions.  For this reason it is classified as a primarily tracking/targeting domain.

Category: Lifespan: PERSISTENT

Targeting Cookies

Name: _hjIncludedInPageviewSample

Description: This cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your site's pageview limit.

Lifespan: PERSISTENT

Category: Performance Cookies

Name: _gat_gtag_xxxxxxxxxxxxxxxxxxxxxxxxxxx

Description: Google Analytics

Lifespan: PERSISTENT

Category: Targeting Cookies

Name:_li_id.ec29

Description: This cookie is associated with LeadInfo. It is a firstparty cookie to determine whether the visitor is new or has visited the site before.

Lifespan: PERSISTENT

Category: Targeting Cookies

Name: lang

Description: This domain is owned by LinkedIn, the business networking platform. It typically acts as a third party host where website owners have placed one of its content sharing buttons in their pages, although its content and services can be embedded in other ways. Although such buttons add functionality to the website they are on, cookies are set regardless of whether or not the visitor has an active Linkedin profile, or agreed to their terms and conditions.  For this reason it is classified as a primarily tracking/targeting domain.

Lifespan: SESSION

Category: Targeting Cookies

Name: OptanonConsent

Description: This cookie is set by the cookie compliance solution from OneTrust. It stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. This enables site owners to prevent cookies in each category from being set in the users browser, when consent is not given. The cookie has a normal lifespan of one year, so that returning visitors to the site will have their preferences remembered. It contains no information that can identify the site visitor.

Lifespan: PERSISTENT

Category: Strictly Necessary Cookies

Name: _ga

Description: This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports.  By default it is set to expire after 2 years, although this is customisable by website owners.

Lifespan: PERSISTENT

Category: Performance Cookies

Name: _hjid

Description: Hotjar cookie. This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the random user ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.

Lifespan: PERSISTENT

Performance Cookies

Name: _li_ses.ec29

Category: PERSISTENT

Name: lidc
Description: This domain is owned by LinkedIn, the business networking platform. It typically acts as a third party host where website owners have placed one of its content sharing buttons in their pages, although its content and services can be embedded in other ways. Although such buttons add functionality to the website they are on, cookies are set regardless of whether or not the visitor has an active Linkedin profile, or agreed to their terms and conditions.  For this reason it is classified as a primarily tracking/targeting domain.

Lifespan: PERSISTENT

Category: Targeting Cookies

Name: OptanonAlertBoxClosed

Description: This cookie is set by websites using certain versions of the cookie law compliance solution from OneTrust.  It is set after visitors have seen a cookie information notice and in some cases only when they actively close the notice down.  It enables the website not to show the message more than once to a user.  The cookie has a one year lifespan and contains no personal information.

Lifespan: PERSISTENT

Category: Strictly Necessary Cookies


Name: _hjIncludedInPageviewSample

Description: This cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your site's pageview limit.

Lifespan: PERSISTENT

Category: Targeting Cookies

Name: _hjAbsoluteSessionInProgress

Description: This cookie is used by HotJar to detect the first pageview session of a user. This is a True/False flag set by the cookie.

Lifespan: PERSISTENT

Category: Performance Cookies

Name: lang

Description: This domain is owned by LinkedIn, the business networking platform. This sub-domain is connected with LinkedIn's marketing services that enable website owners to gain insight into types of users on their site based on LinkedIn profile data, to improve targetng.

Lifespan: SESSION

Category: Targeting Cookies

Name: __cfduid

Description: Cookie associated with sites using CloudFlare, used to speed up page load times. According to CloudFlare it is used to override any security restrictions based on the IP address the visitor is coming from. It does not contain any user identification information.    

Lifespan: PERSISTENT

Category: Strictly Necessary Cookies

Name: UserMatchHistory

Description: This domain is owned by LinkedIn, the business networking platform. It typically acts as a third party host where website owners have placed one of its content sharing buttons in their pages, although its content and services can be embedded in other ways. Although such buttons add functionality to the website they are on, cookies are set regardless of whether or not the visitor has an active Linkedin profile, or agreed to their terms and conditions.  For this reason it is classified as a primarily tracking/targeting domain.

Lifespan: PERSISTENT

Category: linkedin.com

Name: _dc_gtm_UA-xxxxxxxx

Description: This cookie is associated with sites using Google Tag Manager to load other scripts and code into a page.  Where it is used it may be regarded as Strictly Necessary as without it, other scripts may not function correctly. The end of the name is a unique number which is also an identifier for an associated Google Analytics account.

Lifespan: PERSISTENT

Category: Strictly Necessary Cookies

Name: _li_id.ec29

Description: This cookie is associated with LeadInfo. It is a firstparty cookie to determine whether the visitor is new or has visited the site before.

Lifespan: PERSISTENT

Category: Targeting Cookies

Name: bcookie

Description: This domain is owned by LinkedIn, the business networking platform. It typically acts as a third party host where website owners have placed one of its content sharing buttons in their pages, although its content and services can be embedded in other ways. Although such buttons add functionality to the website they are on, cookies are set regardless of whether or not the visitor has an active Linkedin profile, or agreed to their terms and conditions.  For this reason it is classified as a primarily tracking/targeting domain.

Lifespan: PERSISTENT

Category: Targeting Cookies


Cookies used by our partners

Our Website makes use of social media plugins. These social media partners use third party cookies. The following social media partners are used: Twitter, LinkedIn and YouTube. We refer to article 5 of the Privacy Policy for how we use these social media plugins. For your information, we will also provide you the links to the relevant cookie policies:

  1. Twitter: https://help.twitter.com/en/rules-and-policies/twitter-cookies;
  2. LinkedIn: https://nl.linkedin.com/legal/cookie-policy?
  3. YouTube: https://policies.google.com/technologies/cookies?hl=en.
Managing and blocking cookies

When visiting the Website visitors will be informed (by means of a pop-up) which cookies are being used by us, and we will ask the visitor’s consent for the use of each of the cookies. You can at all times manage or delete cookies using the settings on your internet browser, allowing you to refuse some or all cookies, except for the strictly necessary cookies, since these cookies are essential for the visitor to browse the Website and its features. Turning off cookies will limit the service that we are able to provide and may affect your user-experience. Deleting cookies may result in manually adjusting preferences every time you visit our Website.

For more details about controlling and/or deleting cookies, visit the page corresponding to your browser for more information:

  1. https://support.google.com/chrome/answer/95647?hl=en (Chrome);
  2. https://support.apple.com/kb/PH21411 (Safari);
  3. https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);
  4. https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-Website-preferences (Firefox);
  5. http://www.opera.com/help/tutorials/security/cookies/ (Opera);
  6. https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge);
  7. or visit, http://aboutcookies.org/how-to-delete-cookies/.

Amendments to the Cookie Policy

We reserve the right to make amendments to this Cookie Policy. The most recent version of the Cookie Policy can be consulted on our Website.