In Europe, a leading loud-based workforce management platform with a particular emphasis on the retail and hospitality sectors has been looking to offer Artificial Intelligence features on their platform. Additionally, they wanted to be the first in the market to offer their customers a fully integrated automated scheduling service, in addition to payroll, planning, and time tracking.
As a result of close collaboration with the product team, Solvice fine-tuned their OnShift API to account for regulatory constraints and objectives specific to the retail and hospitality industries. To evaluate the implementation and user experience of two prominent customers, the workforce management provider conducted a pilot with them. As an addition to their existing features, the workforce management software provider now offers a fully integrated automated scheduling feature that is fully integrated with their existing features. In addition to increasing employee satisfaction, it has been shown to lower operational costs and significantly reduce planning time.
